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Tag Archives: automation

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Google sent me an email starting with a simple "Hello" that exposes the automation paradox and challenges what we really mean by personalisation.

June 5 2026

Artificial Intelligence

The Automation Paradox: Why Google’s Simple “Hello” Made Me Question Personalisation

Google sent me an email starting with a simple “Hello” that exposes the automation paradox and challenges what we really mean by personalisation.

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