Effective Date: 07/10/2025
Last Updated: 07/10/2025
CyMetricA (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.cymetrica.biz, use our services, or interact with our digital platforms.
1. Information We Collect
We may collect the following categories of information:
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- Personal Information: such as your name, email address, phone number, company name, and job title when you contact us or request information.
- Technical Data: including your IP address, browser type, device information, operating system, and usage statistics collected via cookies and analytics tools.
- Business and Analytical Data: when engaging with our AI, cybersecurity, or big data analytics services, we may collect or process datasets you provide for analysis or integration.
- Communications Data: correspondence, inquiries, or feedback shared through our contact forms or email.
2. How We Use Your Information
We use the information we collect to:
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- Provide, maintain, and improve our AI, cybersecurity, and data analytics solutions.
- Respond to your queries and deliver requested information.
- Customise and enhance your website experience.
- Conduct research, statistical analysis, and product development.
- Ensure network security and prevent fraudulent activity.
- Send updates, newsletters, or promotional material (only with your consent).
3. Legal Basis for Processing
We process your personal data based on the following lawful grounds:
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- Consent: when you voluntarily provide information or subscribe to communications.
- Contractual Necessity: to perform obligations under a contract with you.
- Legitimate Interests: for internal business operations, research, and customer engagement.
- Legal Obligation: to comply with applicable data protection or cybersecurity laws.
4. Data Sharing and Disclosure
We do not sell your personal data. However, we may share it with:
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- Trusted third-party service providers (e.g., hosting, analytics, and communication tools).
- Legal authorities, when required by law or necessary to protect our rights and systems.
- Business partners or affiliates involved in joint projects, under confidentiality agreements.
All third parties are required to uphold appropriate data protection measures and process information only under our instruction.
5. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Once data is no longer needed, it is securely deleted or anonymised.
6. Data Security
We implement strict administrative, technical, and physical safeguards to protect your data from unauthorised access, alteration, or destruction. These include encryption, firewalls, access controls, and continuous security monitoring aligned with global cybersecurity standards.
7. Your Rights
Depending on your location, you may have the right to:
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- Access and request a copy of your personal data.
- Correct or update inaccurate information.
- Withdraw consent or object to data processing.
- Request deletion of your data (“right to be forgotten”).
- Restrict processing or request data portability.
To exercise these rights, contact us at cx@cymetrica.biz.
8. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to analyse traffic, improve functionality, and enhance user experience. You can manage or disable cookies through your browser settings.
9. International Data Transfers
If your personal data is transferred outside your country of residence, we ensure that it is protected using legally recognised safeguards such as standard contractual clauses or equivalent data protection mechanisms.
10. Links to Third-Party Sites
Our website may contain links to third-party websites or services. CyMetricA is not responsible for their privacy practices. We encourage you to review their privacy policies before providing any personal data.
11. Children’s Privacy
Our website and services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If such information is inadvertently collected, it will be deleted immediately.
12. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in technology, law, or our business operations. Updates will be posted on this page with a revised effective date.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
CyMetricA
Email: cx@cymetrica.biz
Website: www.cymetrica.biz
By using our website or services, you agree to the terms outlined in this Privacy Policy.